April 30, 2008

The Victoria’s Secret Empire

One thing a popular store can do to increase sales and attract more customers is expanding their merchandise. That is what Victoria’s Secret did. Victoria’s Secret is known for their lingerie. But now, they have the Pink line, which is becoming even more popular. They also have clothes, shoes, perfume, and makeup now. This is working well for VS because they have loyal customers. Therefore, they will buy anything that is sold at VS. They sell merchandise that they know their customers will like. It is important for retailers to know their target customer and understand their wants and needs. And this is what Victoria’s Secret does. Another good strategy that VS is doing is mailing out giftcards to their customers. This ensures that these customers will keep coming back to the stores to purchase more merchandise. I think Victoria’s Secret is doing an excellent job in keeping their loyal customers satisfied and attracting new customers.

Here are examples of the clothing from VS
V274576.jpg
http://www2.victoriassecret.com/commerce/application/prodDisplay/?namespace=productDisplay&origin=onlineProductDisplay.jsp&event=display&prnbr=8N-225619&page=1&cgname=OSCLOSXYZZZ&rfnbr=3367
V274594.jpg
http://www2.victoriassecret.com/commerce/application/prodDisplay/?namespace=productDisplay&origin=onlineProductDisplay.jsp&event=display&prnbr=8N-228096&page=1&cgname=OSCLOSXYZZZ&rfnbr=3367

Shoes:
V261457.jpg
http://www2.victoriassecret.com/commerce/application/prodDisplay/?namespace=productDisplay&origin=onlineProductDisplay.jsp&event=display&prnbr=8N-207476&page=1&cgname=OSSHUCSSZZZ&rfnbr=4783

PINK line:
V274047_CROP1.jpg
http://www2.victoriassecret.com/commerce/application/prodDisplay/?namespace=productDisplay&origin=onlineProductDisplay.jsp&event=display&prnbr=8N-225166&page=1&cgname=OSPNKSPLHOO&rfnbr=4661
V274046_CROP1.jpg
http://www2.victoriassecret.com/commerce/application/prodDisplay/?namespace=productDisplay&origin=onlineProductDisplay.jsp&event=display&prnbr=8N-224702&page=1&cgname=OSPNKDRSZZZ&rfnbr=4663

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Comments

I get coupons in the mail from VS every so often for a $10 off coupon. Do you think they need to mail these out, or just send catalogs? Because if the customer is loyal, why discount the price further? Their prices are good already.

Posted by: jeans [TypeKey Profile Page] at May 14, 2008 11:11 PM

I think those $10 coupons are a good idea because they help keep bringing back those customers to the stores. Whenever I get those $10 coupons in the mail, I always go back to VS so I can get a discount. I don't think anyone would turn down a discount, even if they are a loyal customer.

Posted by: KatieC [TypeKey Profile Page] at May 15, 2008 10:23 AM

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